Average Reviews:
(More customer reviews)We purchased this filter (AquaFresh WF285) from another online retailer as a less expensive alternative to our Whirlpool brand filter. Bad choice.
Immediately after installing it we noticed it was producing lots of very tiny black particles of debris in the water, even though we had run the recommended 2 quarts of water through it. Long story short, over 30 minutes and 20 quarts of water later, the water was still filled with these very small carbon pieces, almost like black dust.
We removed it and put our Whirlpool brand filter back in, and within 4 quarts the debris started to go away, and after 6 quarts the water was running clean again.
So, we assumed that we must have simply received a defective filter. Not so.
We contacted the online retailer and they sent us a new one in exchange, and the new one gave us the same exact results. We ran gallon after gallon of water through it (thoroughly rinsing the jug between fills to make sure we weren't seeing lingering remnant debris), and still the second replacement WF285 kept producing water filled with black carbon dust.
However, you do need a keen eye to notice it so I'm guessing that's why we haven't found other negative reviews of the product yet. We believe it's likely that most people simply don't notice the carbon dust after a few quarts because it's so fine, and I'm willing to bet that a lot of people are drinking some carbon-dusty water right now because they've never taken a close look at their water after using this.
If you have this product, fill a white (or very light) colored bowl or juice jug with it and let it sit for a few seconds and watch it under good lighting. You will notice that as the water settles the carbon dust begins to rise to the top and swirl together, making it more visible for people with poor eyesight.
We've switched back to the actual Whirlpool brand and our fridge water is perfectly clean again. Too bad, we were really hoping to save some money because the Whirlpool filters are so much more expensive, but it's totally not worth drinking nasty water from poorly made filters to save a lousy 10 bucks. This experience has us back to buying filters direct from Whirlpool now at a premium. Major bummer.
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